Terms of Service
1.Agreement to these terms
These Terms of Service ("Terms") are a binding agreement between you and Raf ("Raf," "we," "us," or "our") governing your use of the Raf mobile application and related services (the "Service"). By using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
These Terms include an arbitration agreement and class-action waiver (Section 13) and limitations on our liability (Section 10). They affect your legal rights. Please read them.
2.Eligibility
You must be at least 18 years old to use Raf. By using the Service you represent that you are 18 or older, that you can form a binding contract, and that you are not barred from using the Service under applicable law. The Service is intended for personal, non-commercial use.
3.What Raf is
Raf lets you have an ongoing, roleplayed conversation with a single AI character. The character is a work of fiction generated by artificial intelligence. She is not a real person, not a licensed professional, and not a source of advice. Her narration and dialogue are creative content, not statements of fact.
The Service does not require an account, sign-in, or payment.
Raf is for companionship and entertainment. It is not a medical, psychological, legal, or financial service, and it is not a crisis or emergency service. Do not rely on it for professional advice or in an emergency.
If you are in crisis or thinking about harming yourself, contact your local emergency number or a crisis hotline right away. In the US, you can call or text 988(Suicide & Crisis Lifeline).
4.Acceptable use
To keep Raf safe and lawful for everyone, you agree not to:
- Use the Service if you are under 18, or help anyone under 18 access it.
- Use the Service for any unlawful purpose or in violation of any applicable law.
- Generate, request, or share content that sexually exploits or endangers minors, or that depicts minors in any sexual context. This is strictly prohibited and may be reported to authorities.
- Attempt to use the Service to produce content that promotes violence, terrorism, self-harm, or illegal activity, or that harasses, threatens, or defames others.
- Reverse engineer, decompile, scrape, or attempt to extract source code or model weights, except where this restriction is prohibited by law.
- Interfere with, disrupt, or place undue load on the Service, or bypass any security or rate-limiting measures.
- Use bots, automation, or resale of access not expressly permitted by us.
- Misrepresent the character's output as the statement of a real person or professional.
We may suspend or terminate access for conduct that violates these rules.
5.AI-generated content and disclaimers
The character's responses are generated automatically and may be inaccurate, inappropriate, or inconsistent. You acknowledge that:
- Output is fiction and should not be relied upon as factual, professional, or personalized advice.
- Similar prompts may produce different responses, and output may not reflect our views.
- You are responsible for how you use any output, and for evaluating its accuracy and suitability for your purposes.
6.Your content
"Your Content" means the messages, photos, and other material you submit to the Service. You retain ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Your Content solely to operate, provide, secure, and improve the Service, including sending it to AI providers to generate replies, as described in our Privacy Policy.
You represent that you have the rights necessary to submit Your Content and that it does not violate these Terms or the rights of others.
7.Our intellectual property
The Service — including the Raf name, the character, artwork, software, design, and other materials we provide — is owned by us or our licensors and protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial enjoyment, subject to these Terms. We reserve all rights not expressly granted.
8.Third-party services
The Service relies on third parties — including cloud hosting and AI model providers. Your use of those services may be subject to their own terms. We are not responsible for third-party services and do not endorse them.
9.Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, error-free, or that any output will be accurate or reliable. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.
10.Limitation of liability
To the maximum extent permitted by law, in no event will Raf or its officers, employees, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or emotional distress, arising out of or related to your use of the Service.
The Service is provided free of charge. To the maximum extent permitted by law, our total liability for all claims relating to the Service will not exceed one hundred US dollars (USD 100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
11.Indemnification
You agree to indemnify and hold harmless Raf and its affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.
12.Suspension and termination
You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive — including ownership, disclaimers, limitations of liability, and dispute resolution — will survive.
13.Governing law and dispute resolution
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws rules.
Informal resolution. Before filing a claim, you agree to try to resolve the dispute informally by contacting legal@rafads.com. We'll try to do the same.
Arbitration & class-action waiver. Except where prohibited by law, any dispute that is not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court, and you and Raf waive any right to a jury trial or to participate in a class action. You may opt out of arbitration within 30 days of first accepting these Terms by emailing legal@rafads.com. Nothing here prevents either party from seeking relief in small-claims court where eligible.
14.Changes to these terms
We may update these Terms from time to time. When changes are material, we'll update the "Last updated" date and, where appropriate, notify you in the app. Your continued use of the Service after the changes take effect means you accept the revised Terms. If you don't agree, stop using the Service.
15.Contact us
Questions about these Terms?